Upon review of my recent bill, I noticed that there were several days where my wife and I were charged both the USA and International rate for Easy Roam. These were days where we were travelling to Mexico via the USA.
I could not find any language on the Easy Roam page or anywhere else that detailed you would be charged both daily rates if you are travelling to another country via the USA. My question is, should the more expensive International rate ($16) not supersede the USA rate ($14)? Koodo touts it as a “daily flat rate”, when in reality they are double-dipping for $30 ($14 + $16) if you pass through the States.
Does anyone know where the language explicitly stating that you will be charged for both rates is located? Or has there been an error in my billing?
