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Question

easy roam charge

  • 31 May 2023
  • 1 reply
  • 25 views

I was in the US on two different days during my last billing cycle.

I live in a border town so I go across regularly.

I didn’t use my phone while away and was charged $28 for Easy Roam!!!!!!!!!!

Trying to get a hold of customer service is an absolute joke!

HELP!


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1 reply

Userlevel 7
Badge +4

Did you have both your data and data roaming turned off or something like airplane mode turned on?