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Question

easy roam charge

  • May 31, 2023
  • 1 reply
  • 32 views

I was in the US on two different days during my last billing cycle.

I live in a border town so I go across regularly.

I didn’t use my phone while away and was charged $28 for Easy Roam!!!!!!!!!!

Trying to get a hold of customer service is an absolute joke!

HELP!

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1 reply

Allan M
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  • Mobile Master
  • June 1, 2023

Did you have both your data and data roaming turned off or something like airplane mode turned on?