Koodo recently called and asked if I wanted to add another phone to my account. This was not something I actively sought out, but decided why not? I just got my first bill that includes the second phone and discovered I was charged a $50 connection fee. I am extremely upset about this as it was not mentioned in the call. I understand the beauty of self-serve to avoid connection fees and set up my original account myself. Koodo called ME to add services and I have to pay the connection fee?!?!?! Had I known, I would have declined and opted to add a  second phone to my account at a later date - if at all. So now I have a massive bill I wasn't expecting and can't seem to find anywhere to address my dissatisfaction. (Although there would probably be a fee for that too ). I have been very happy with Koodo up until now. I feel like I was duped into paying the connection fee. Does anyone know how I can address this concern? Thanks!