I have already paid my phone bill 4 this month and u guys r still saying I owe just over $62 this is not the first time this has happened 2 me. PLEASE GET UR ACT 2GETHER.
complaint
+4How did you pay Koodo? Is it via online banking or through their self-serve? If you paid through your bank, expect a few business days for the payment to show up.
As well, have you downloaded the PDF version of the latest bill and checked pages 3 and 4? The amount might be for the next cycle.
+4Hi
We have looked into it and we don’t see a balance due on your account at the moment.
Do you still see an amount due in self serve?
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