At the end of January I upgraded my phone, the balance on my account showed $36 tab $0.45 tab bonus remaining. I agreed to the payout of tab and tab bonus of $36.45. When I received my bill Feb 13 I am charged the tab as well as the payouts $36+$36+$0.45. When I called the rep said that the tab is for the next month. Tell me how I would know that they had already taken Feb anmount owing off of my account 2 weeks before they billed it? If I had $72 left to pay, why did it not show that?? I then could have made an informed decision about whether I wanted to pay for 2 phones for 2 months.
Best answer by Dennis
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