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Charged 3 times in 1 month for the exact same bill


IH8This

I was charged 3 times in the month of October for the exact same bill. I only noticed this now because I checked billing history. Does anyone have a clue why this may have happened?? 

 

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3 replies

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  • Mobile Master
  • 13577 replies
  • January 23, 2024

2 of them may be correct since they’re about a month apart. No idea why there was 3 about 2 weeks apart each. Did you have any outstanding amounts owed prior? 


Flo Koodo
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  • Official Rep
  • 5972 replies
  • January 23, 2024

@IH8This 

We were unable to identify your account based on your community profile.

Please log in using the “Log in via self serve” option in the community login page and let us know know once done.


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  • Mobile Master
  • 6176 replies
  • January 24, 2024
IH8This wrote:

I was charged 3 times in the month of October for the exact same bill. I only noticed this now because I checked billing history. Does anyone have a clue why this may have happened?? 

 

Did you check your credit card bill to see if you were charged the same amount of times?