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Question

Charged 3 times in 1 month for the exact same bill

  • January 23, 2024
  • 3 replies
  • 98 views

IH8This

I was charged 3 times in the month of October for the exact same bill. I only noticed this now because I checked billing history. Does anyone have a clue why this may have happened?? 

 

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3 replies

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  • Mobile Master
  • January 23, 2024

2 of them may be correct since they’re about a month apart. No idea why there was 3 about 2 weeks apart each. Did you have any outstanding amounts owed prior? 


Flo Koodo
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  • Official Rep
  • January 23, 2024

@IH8This 

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Please log in using the “Log in via self serve” option in the community login page and let us know know once done.


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  • Mobile Master
  • January 24, 2024

I was charged 3 times in the month of October for the exact same bill. I only noticed this now because I checked billing history. Does anyone have a clue why this may have happened?? 

 

Did you check your credit card bill to see if you were charged the same amount of times?