Hello,
While hiking in Port Moody, BC I was randomly charged $14 for easy roam and have no idea why (wasn’t close to the USA border). Does anyone have a number available or a contact to dispute the charges and have them removed?
Cheers
Hello,
While hiking in Port Moody, BC I was randomly charged $14 for easy roam and have no idea why (wasn’t close to the USA border). Does anyone have a number available or a contact to dispute the charges and have them removed?
Cheers
Port Moody is indeed far away from US border. Did the roaming fee show up on your bill yet? Could you download the PDF bill and check the page 3 and 4 of it to see if that was the roaming fee or something else?
And of course, Koodo will have to remove the fee if it was wrong.
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