I need to change the name on the account and the email address for billing.
How do I do this?
Change of email address and account name
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Userlevel 7
+4
You could change the address, email in your selfserve.
However, name change is a different issue. You would have to do an owner ship transfer that cost $50.
I assumed you are a postpaid customer?
Yes, I am postpaid customer. I tried going into selfserve but I cannot find “change info” or “change personal info or anything like that. I have tried to log into my account several times in the past couple of hours but this is all I keep getting. Anyone else having issues as well?
I forgot to ask also, how do we pay the fee and change the name?
Userlevel 7
+4
You need to contact Koodo. Set up a call back through chat.
More info of the transfer of ownership:
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