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Chamy daurged for data when my Sim card wasn't in my phone

  • June 14, 2023
  • 1 reply
  • 38 views
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I was in Australia for my daughters wedding and bought an Australian SIM card.  Was there 3 weeks but was charged for data, not even for the whole time I was there.  It basically used up all my data so I have now run out well before my billing date.  Can’t talk to anyone of course so I’ve had to buy more data as I need my phone.  How do I rectify this?

 

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    • Dennis
    • Mobile Master
    • June 14, 2023

    So your koodo sim was not in your phone?

    What does your Usage say on self serve?

    Can you post a screenshot of the error you see regarding data use?

    Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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