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Question

Cellphone plan cancelled and still being charged

  • December 13, 2025
  • 1 reply
  • 12 views

Account number: 42585582

I have requested the cancellation of my Cellphone plan on Nov 27, 2025 and still being charged on Nov 26 to Dec 25 Bill for $40.32

I would like to get refunded for this month of payment after cancellation. Thanks!

1 reply

Dinh
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  • Mobile Master
  • December 14, 2025

Have you received the cancellation email yet? And was the bill generated close to your cancelled date? Sometimes if the bill date was close to the canceled date,the cancellation didn't reflect in the latest bill.