Koodo Community
Question

cant get in touch with koodo rep. out of country

  • 17 January 2023
  • 5 replies
  • 81 views

Hi, I got my new koodo sim, never used it as I had to visit back home and now I am.not in Canada, trying to get in touch koodo but chat only allows callback but not to international number. Please contact so I make payment arrangement.  Apparently I have some bill due. 

 

Thanks


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5 replies

Userlevel 7
Badge +4

So you didn't end up registering for a self serve account? Do you have the Sim card with you?

Userlevel 4

Hi, I got my new koodo sim, never used it as I had to visit back home and now I am.not in Canada, trying to get in touch koodo but chat only allows callback but not to international number. Please contact so I make payment arrangement.  Apparently I have some bill due. 

 

Thanks

Get a TextNow temporary Canadian number and use that to setup a callback. It’s available for both iOS and Android. Hope it helps.

 

https://www.textnow.com

Hi, I got my new koodo sim, never used it as I had to visit back home and now I am.not in Canada, trying to get in touch koodo but chat only allows callback but not to international number. Please contact so I make payment arrangement.  Apparently I have some bill due. 

 

Thanks

Get a TextNow temporary Canadian number and use that to setup a callback. It’s available for both iOS and Android. Hope it helps.

 

https://www.textnow.com

Thanks for the advice.  I will try that. 

 

 

So you didn't end up registering for a self serve account? Do you have the Sim card with you?

I did. But self serve cannot connect to rep. Only callback

Userlevel 7
Badge +4

If you are trying to pay and cancel, please send Koofo a private message via Facebook or twitter and a rep can assist you there