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cancelling fee

  • May 6, 2022
  • 3 replies
  • 1810 views
Tamy

I just vented. I’ll wait for their call back…

Best answer by Bernard Koodo

@Tamy We don’t have any cancellation fees. If one buys a phone and puts it on Tab (monthly payments schedule) that indeed has to be paid off. Other than that no other payments are requested at time of cancellation. 

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3 replies

G
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  • Goran
  • Mobile Master
  • May 6, 2022

Is three anything you'd like to get help with here or will you just handle it strictly through the callback?

D
Mayumi
Mayumi
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  • Mayumi
  • Mobile Master
  • May 6, 2022

Canceling fee ? 

Did you buy a phone within 24 month? Maybe it's for Tab bonus charge?

D
Bernard Koodo
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  • Bernard Koodo
  • Official Rep
  • Answer
  • May 6, 2022

@Tamy We don’t have any cancellation fees. If one buys a phone and puts it on Tab (monthly payments schedule) that indeed has to be paid off. Other than that no other payments are requested at time of cancellation. 

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