I need a help with below query.
I purchased a plan for Koodo mobile from their door campaigner.
I never received SIM card but have received service agreement email and they have started generating monthly bills. I have not even received the SIM nor have activated it.
When I try to call sales representative, he does not pick the call nor responds to messages. I tried calling Koodo customer care and It does not connect me to representative but just rout me to computer generated responses which does not help me much.
Any idea how do I cancel my service with Koodo?
Thank you in advance.