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Question

Can I pause my service for a couple of months?


I’ve moved out of the country but need access to the number for bank work. Would it be possible to pause service for a months until when I need to use the number? And then I pay for that month?

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2 replies

Dinh
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  • Mobile Master
  • 17356 replies
  • March 20, 2025

If you traveled for more than 1 month, you could put the number on “seasonal hold”.  https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling?  The cost of it is like $15

 


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  • Mobile Master
  • 6176 replies
  • March 20, 2025

If you plan to use your number a few times over a period of time while abroad, the Seasonal Hold plan may not be the best option. You can only activate it once in a 12-month period. 


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