My current plan on line shows Unlimited Canada Wide minutes. I just received my bill and it shows 500 min limit. This month I was charged because I went over the 500 min. Who can I contact about this.
Question
Billing question
+4Hi
We can definitely look into it for you! We were unable to access your account based on your community profile.
Will you please log out from your community account and log back in using the Log in via self serve option in the community login page, as in the screenshot below?
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Login using your Koodo Self Serve Login using Facebook
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.