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billing issue

  • September 12, 2022
  • 4 replies
  • 54 views

I have added koodo mobile as a payee on CIBC account but my transaction is not reflecting as it was last day for my bill payment … i cannot contact to koodo as i am in India right now … i need help to solve this

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4 replies

Dinh
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  • Mobile Master
  • 17373 replies
  • September 12, 2022

If you are using online banking to pay, it could take 3,4 business days for the payment to show up in Koodo system. 

Only credit card payment in Koodo selfservr would show up instantly.


  • Author
  • Connector
  • 3 replies
  • September 12, 2022

How about if it was last day of payment ?? It does not matter right ass i have paid it on exact day ? 


  • Author
  • Connector
  • 3 replies
  • September 12, 2022

And what is the better way to contact them as I am in another country right now ?


Dinh
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  • Mobile Master
  • 17373 replies
  • September 12, 2022
Arti Arti wrote:

How about if it was last day of payment ?? It does not matter right ass i have paid it on exact day ? 

if you paid from the bank, it might get to Koodo few days later and you could be charged extra for few days of late payment. If you use online banking, you would have to pay few days ealier than your billing date.