My account is set up for pre-authorized payment, and I had no problem until now.
This month money was withdrawn on Jan 5th and the due date is 12th. However, the billing overview shows I still owe the whole amount and 'Please pay in full by due date.'
I wonder what's wrong??
Best answer by Flo Koodo
Hi
We have looked into it and we can confirm the current bill that has been issued 3 days ago is due next month on 12. The info in self serve might not be updated yet as the bill date was very recently, but this should get updated properly in a few days..
+4Hi
We have looked into it and we can confirm the current bill that has been issued 3 days ago is due next month on 12. The info in self serve might not be updated yet as the bill date was very recently, but this should get updated properly in a few days..
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