so I received my first bill, however have NOT received the SIM card to put in my phone, I certainly am NOT paying for a service that I am not able to use
Page 1 / 1
It’s a part of ordering online:
“Heads up! Your card will be charged as soon as your phone/SIM order is submitted online. Your billing will start when your order ships from our warehouse.”
https://www.koodomobile.com/en/help/ordering-online
In saying that though, how long ago did you place the order and what date did the bill start?
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.