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billing

  • 24 December 2022
  • 3 replies
  • 40 views

Why does my bill intially say 4 the 20th of every month but it always ends up being the end of the month? 😡🤯


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3 replies

Userlevel 7
Badge +4

Can you log into self serve and check your billing cycle?

Yes it's the same each time. It gets sent 2me on the 25th but can't pay till the 27-28....why? 

Userlevel 7
Badge +4

Yes it's the same each time. It gets sent 2me on the 25th but can't pay till the 27-28....why? 


I still don’t know your billing cycle if you don’t tell us. 
 

You can pay your bill anytime. If you mean that your bill say “ Due date Jan xx day”, then it means you need to pay your bill by that time.

My billing cycle is from 15th of the month to 14th of the next month. I’ll receive my bill around 17-19th. My due date is 9th of the month.   I don’t wait till 8th. I usually pay my bill as soon as I received it, or paid by end of the month.

If zi didn’t answer your question, please let us know what do you want to know?