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Question

Bill Notifications

  • January 19, 2023
  • 3 replies
  • 393 views

I am the owner of the 4 plans on my account for my family.

For some reason the Billing notification was texted to one of the other plan users. How do I stop this?

I should be the only one getting the billing information as no one else should have access to this.

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3 replies

Toronto_koodo

You should be able to select which number you want  notifications to be sent. I only have one number under my account. But you should see 4 numbers to select from. Go to self-serve → Billing → Bills Tab →  Billing Notifications…

 

 


  • Author
  • Beginner
  • 1 reply
  • January 19, 2023

Amazing thank you!

I was able to change it.

Appreciate the help.


Toronto_koodo
BKHmom2009 wrote:

Amazing thank you!

I was able to change it.

Appreciate the help.

Welcome!