Hey There,
I”ve just received my new Koodo sim in the mail but have been charged since Dec 16th.
Are you able to assist with a credit as I’ve not used the device since then till today.
THank you.
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Userlevel 7
+4
When did you sign up and when did you receive a SIM?
Signed up December 15, got the sim Dec 28 due to the holidays
Signed up December 15, got the sim Dec 28 due to the holidays
You can schedule a callback through Koodo Assist to speak with a Koodo rep and see if you can get a credit. There are no guarantees, but it is worth a try. https://Koo.do/Chat
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