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Question

Bill credit requested

  • December 29, 2022
  • 3 replies
  • 57 views

Hey There,

I”ve just received my new Koodo sim in the mail but have been charged since Dec 16th.

Are you able to assist with a credit as I’ve not used the device since then till today.

THank you. 

This topic has been closed for replies.

3 replies

Mayumi
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  • Mobile Master
  • December 29, 2022

When did you sign up and when did you receive a SIM?


  • Author
  • Beginner
  • December 29, 2022

Signed up December 15, got the sim Dec 28 due to the holidays 


Forum|alt.badge.img+4
  • Mobile Master
  • December 29, 2022

Signed up December 15, got the sim Dec 28 due to the holidays 

You can schedule a callback through Koodo Assist to speak with a Koodo rep and see if you can get a credit. There are no guarantees, but it is worth a try. https://Koo.do/Chat