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Question

bill amount

  • February 9, 2026
  • 1 reply
  • 10 views

The bill amount for my 3 line suppose  to be 30 $ i have just one line 30 the rest is 35 why

1 reply

Flo Koodo
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  • Official Rep
  • February 9, 2026

Hi ​@Amalsa 

 

We have looked into it and we can confirm the first bill is usually higher due to the first bill proration, however, as per the bill details, there is a discount for each line + the autopay discount (if pre-authorized bank payments are enabled). 

For more info about the first bill proration, please check https://www.koodomobile.com/en/help/your-koodo-bill-after-youve-activated-a-new-account-or-added-a-new-line and if you have further questions, please let us know!