Bill after move out from KODO

Hi there ​@Jhala 

We have looked into it and we see there was a remaining tab bonus and this has been charged on the final bill, we recommend downloading the PDF bill in self for more details. Please refer also to our reply in your previous post:

If cancelling or upgrading before the end of the agreement, the remaining tab and tab bonus get charged on the final bill. More info can be found here 

Feel free to download the service agreement in self serve for full overview of the starting tab balance and starting tab bonus balance and how the tab works.

Let us know if you have further questions and we will do our best to help!

Edit: the bill also includes a charge for the discount that was applied on the previous bill since the line was cancelled before the end of the billing cycle.

“Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. For example, if service is cancelled before the last day of your billing cycle, no credits will apply to the billing cycle.” - https://www.koodomobile.com/en/terms/service-terms