why have our bills gone up this month?
Question
bill
+4There are many possibilities. The quickest way to find out is to download the PDF bill and check the page 3 and 4 of it https://www.koodomobile.com/en/help/viewing-and-downloading-your-bills?
The PDF bill should have detail break down of the charge. If you still have question, you could also post a snapshot of those page here, someone might be able to assist. Make sure you hide all personal information before doing so.
Are you able to check if a credit expired and is no longer applied on your bill? Was there a rate increase in small print on the last page of your previous bills? https://www.koodomobile.com/en/help/why-your-koodo-bill-may-be-higher-than-you-expected
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