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Autopay

  • October 29, 2024
  • 3 replies
  • 150 views

If I sign up for autopay will the $5 off automatically apply to existing plans?

Best answer by Oliver C

Hi there,

if you have an autopay applicable plan then it will apply as a credit on your monthly bill. It may take up to a bill cycle for autopay to start though. To see if you have an autopay eligible plan, if you just go to change your plan in self serve it will say if you sign up if you get the discount or not. If not, you will need to switch to an autopay applicable plan to receive the credit. I hope this clears things up 🙂

Edit: seems Flo got to it whoops 😅

This topic has been closed for replies.

3 replies

Flo Koodo
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  • Official Rep
  • October 29, 2024

Hi @GinaM 

We have checked and your current plans are not eligible for the autopay discount. We recommend checking in self serve the available options, as it should indicate which new plans are eligible for the discount before switching to a different plan.


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  • Mobile Master
  • Answer
  • October 29, 2024

Hi there,

if you have an autopay applicable plan then it will apply as a credit on your monthly bill. It may take up to a bill cycle for autopay to start though. To see if you have an autopay eligible plan, if you just go to change your plan in self serve it will say if you sign up if you get the discount or not. If not, you will need to switch to an autopay applicable plan to receive the credit. I hope this clears things up 🙂

Edit: seems Flo got to it whoops 😅


  • Author
  • Beginner
  • October 30, 2024

Thank you both!