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I forgot to update my credit card for automatic payments and my autopayment was denied.

I have immediately updated my new card and it is all in place.

My question is, will they try to retake the payment or should I make the payment manually this time? 

 

Thank you.  

Hi ​@Penny Potter 

We see there were three attempts made, so it might not go through the pre-authorized payment this time. We recommend proceeding with a manual payment for this bill, and starting with the new, it should go through automatically. 


Hi ​@Penny Potter 

We see there were three attempts made, so it might not go through the pre-authorized payment this time. We recommend proceeding with a manual payment for this bill, and starting with the new, it should go through automatically. 

Thank you. 

I will do that.