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Anyone is able to get pro-rated credit for Stream+ Cancellation?

  • February 15, 2026
  • 1 reply
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I got accidentally charged today on Stream+ as my trial promo ended yesterday and I did not realize. I already cancelled immediately however the plan just auto ends until next billing cycle. I thought I could get pro-rated like phone plan always, but the callback team said they have no way to issue any refund/credit. He told me to discuss directly with Netflix/Disney+/Prime, they answered as expected only Koodo has my billing info so other parties won’t be able to issue credits.

Anyone know what I can do with this??? If I dispute this with the bank credit card, will it work?

Best answer by Dinh

Are you currently residing in Quebec? If not, your stream plus service will continue till the end of this billing cycle according to their terms below https://www.koodomobile.com/en/shop/subscriptions/terms/streamplus?

 

 

 

1 reply

Dinh
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  • Mobile Master
  • Answer
  • February 15, 2026

Are you currently residing in Quebec? If not, your stream plus service will continue till the end of this billing cycle according to their terms below https://www.koodomobile.com/en/shop/subscriptions/terms/streamplus?