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Account balance

  • 8 October 2021
  • 4 replies
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Hi, please advise how did they calculate my account balance $18.65 ?  I just joined the $15 starter plan couple days with no usage as at today, when I click bill details - it said ‘ There are no bills yet for this account.

 

 

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Best answer by Allan M 8 October 2021, 21:06

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Userlevel 7
Badge +4

Click on your bill details, and then there should be an option download your pdf ebill.

This link gives an explanation on your first bill:

https://www.koodomobile.com/en/help/charges-explained

Userlevel 7
Badge +4

It is because you always pay a month in advance.

Thank you for you advise.  Is postpaid plan also pay a month in advance?

Userlevel 7
Badge +4

Thank you for you advise.  Is postpaid plan also pay a month in advance?

Once you get past your first bill it'll always be the month in advance plus any overages from the previous month.