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Account balance


  • Rockstar
  • 6 replies

Hi, please advise how did they calculate my account balance $18.65 ?  I just joined the $15 starter plan couple days with no usage as at today, when I click bill details - it said ‘ There are no bills yet for this account.

 

 

Best answer by Allan M

Click on your bill details, and then there should be an option download your pdf ebill.

This link gives an explanation on your first bill:

https://www.koodomobile.com/en/help/charges-explained

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4 replies

Allan M
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  • Mobile Master
  • 12307 replies
  • Answer
  • October 8, 2021

Click on your bill details, and then there should be an option download your pdf ebill.

This link gives an explanation on your first bill:

https://www.koodomobile.com/en/help/charges-explained


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  • Mobile Master
  • 12008 replies
  • October 8, 2021

It is because you always pay a month in advance.


  • Author
  • Rockstar
  • 6 replies
  • October 8, 2021

Thank you for you advise.  Is postpaid plan also pay a month in advance?


Allan M
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  • Mobile Master
  • 12307 replies
  • October 8, 2021
Choi wrote:

Thank you for you advise.  Is postpaid plan also pay a month in advance?

Once you get past your first bill it'll always be the month in advance plus any overages from the previous month.