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Hi, please advise how did they calculate my account balance $18.65 ?  I just joined the $15 starter plan couple days with no usage as at today, when I click bill details - it said ‘ There are no bills yet for this account.

 

 

Click on your bill details, and then there should be an option download your pdf ebill.

This link gives an explanation on your first bill:

https://www.koodomobile.com/en/help/charges-explained


It is because you always pay a month in advance.


Thank you for you advise.  Is postpaid plan also pay a month in advance?


Thank you for you advise.  Is postpaid plan also pay a month in advance?

Once you get past your first bill it'll always be the month in advance plus any overages from the previous month.