Hi!
This is the 3rd time I'm asking to be reimbursed for an accidental roaming that was charged on my january bill. I asked through community before, then I talked to an agent. Every time I’m told it is fixed but I never see it on the next bill. Can someone fix this for real please?
Best answer by Flo Koodo
Hi
We have looked into and we can confirm a credit was applied to your bill for the roaming charge that was incurred on the January bill.
To check adjustment details, please download the February PDF bill in self serve and check page 2: https://www.koodomobile.com/en/help/viewing-and-downloading-your-bills
Let us know if you have further questions.
+4Hi
We have looked into and we can confirm a credit was applied to your bill for the roaming charge that was incurred on the January bill.
To check adjustment details, please download the February PDF bill in self serve and check page 2: https://www.koodomobile.com/en/help/viewing-and-downloading-your-bills
Let us know if you have further questions.
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