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What is Call Control?

  • 15 May 2020
  • 2 replies
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Call Control is a free and optional feature that lets you filter your incoming calls and helps reduce those unwanted spam calls no one likes to answer. Once this feature is turned on, incoming callers will be prompted to enter a randomly-generated number (0-9) which they must enter correctly before the call can be connected.

You will also be able to personalize and manage your own list of phone numbers to block/authorize via Self Serve. For more information please visit: https://www.koodomobile.com/en/help/call-control?search_api_views_article_search_fulltext=call%20control 


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I have a Koodo prepaid account. Can I use Call Control? The steps in the article you linked to don’t seem to apply:

“You can add Call Control through Self Serve. Login to your account and under the Self Serve tab, go to “Mobile services,” find “Call Control,” and click “Manage.” This will route you to the Call Control page where you will be able to add Call Control to your account and turn it on and off. “

When logged in as a Prepaid Customer, there is no “Mobile services” option under Self-Serve.

Userlevel 7
Badge +4

I have a Koodo prepaid account. Can I use Call Control? The steps in the article you linked to don’t seem to apply:

 

When logged in as a Prepaid Customer, there is no “Mobile services” option under Self-Serve.


It is applied to Postpaid customers only, as of now.

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