Hi ​@lmlvin 

We have added VoLTE for you, can you please restart your phone and try again? 

Great! It’s all good now, thank you so much!

Hello, could you please do this for me as well? 

Im getting 

The number entered doesn't match our records. Please re-enter your number.

​@Flo Koodo 

​@Barkes99 

Can you please restart your phone and try again?

Hi there. I’m trying to enable wifi calling on my phone but when I do, it just returns a message saying “To allow wifi calling on this account, contact Koodo”.
I have two line on koodo.  Both phone can not connect to wifi calling. The only options under voice&data section are: 5G auto, 5G on, LTE. There is no VoLte to enable. Can you help? Thanks.

​@Lee7280c 

We have added Koodo VoLTE to your lines, can you please restart your devices and try again? 

Its working, thanks!

My wifi Calling is not working since yesterday. Plz help

​@Wolin I'll flag a rep to assist

My wifi calling is also not working since yesterday. My husband has the same phone and his is working, but mine all of a sudden is not. I have restarted, did an update, and turned it on/off. 

​@aly2023 Ill flag a rep to assist

Hello, I’m also in the same boat as aly2023, my wifi calling hasn’t working since yesterday, but my husband’s is.

My phone: Samsung galaxy A51

Husband’s phone: Samsung galaxy Note8

Please let me know what other information you need.

Thanks

Hi there ​@Wolin , ​@aly2023  , ​@rlbk 

We are looking into it and we will let you know as soon as we have an update.

​@Flo Koodo , ​@Darius Koodo i have the same problem with Wifi calling (VoWiFi).

Any LTE addons is absent in my account settings.

But Volte seems working (calling in lte-only mode). 

Pixel 7pro.