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We have poor network signal where I live so always use Wi-Fi calling. I received a call earlier today so I know it was working, but for some reason, it isn't now and I am unable to get it to work. Data is set to LTE/WCDMA/GSM. Don't see VolT though I believe it use to be there... wi-fi calling is correctly set on the phone settings. Tried putting on airplane mode and then turning off. Also tried restarting the phone but still no success. 

Any tips?

 

Hi ​@Callimico, we confirmed with our team that the Wi-Fi calling system is impacted nationally. If there is coverage in your area, the service will fallback to LTE.

Our team is aware of the issue and working to restore service as quickly as possible. Our apologies for the inconvenience and thank you so much for your patience in the meantime!


Any updates on the situation? I still don't have any wifi calling accessible, so no phone or texts again this morning...


Just wanted to let you know the issue seems to have resolved as wi-fi calling is now back up and running. Thank you!