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I received my home internet and followed all the steps and have tried resetting and doing factory reset and hard reset. But the LAN line on the router keeps blinking and when I try pressing the wps button it will show me the red light for 10 seconds. On my phone settings I can see the internet and it will connect with the password that is on the modem but no internet connection. Is there anything I can do? 

Hi @TayS96 

Unfortunately, we have limited access here on community when it comes to Koodo internet.

If the reset didn’t help, we recommend scheduling a call back through the virtual assist and speak with a rep, so they can further investigate. 


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