Hello,
I am traveling in Europe and had put my Koodo account on a seasonal hold while using an e-sim. This has worked well, however, I have been logged out of a number of my accounts which now require verification via SMS message. I have not been able to receive any SMS messages since leaving Canada even though the package I had stated incoming SMS is free. So I’ve switched back to a regular plan with the Unlimited International SMS & MMS perk to try and be able to receive messages but still no luck.
I’m not sure what’s going on here or how to fix it. Any suggestions would be appreciated.