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Question

STREAM+ ACTIVATION LINKS-NOT WORKING

  • 31 March 2024
  • 5 replies
  • 70 views

I purchased STREAM+ subscription on March 29, 2024 and tried to activate all three platforms (NETFLIX, DISNEY, PRIME). But, nothing happens  after clicking the “ACTIVATE” button”. It keeps me on the same page. 

 

Please, need help. 
Thanks. 
 


5 replies

Userlevel 7
Badge +4

Was there any pop-up restriction or ad-blocker in your web browser? I wonder if there was something preventing the activation of those service.

Can you try on a different device/web browser to see if that can help?

Nope, no ad-blocker or pop up restrictions activated. 
Also, I tried it on my laptop and phone both. None works. 
 

Only Netflix’s response  that I’ve received mentioning “to not to forget to activate”. 
and, when I click on that activate red tab, it says”

Hmm… Something’s wrong with this link.

Double-check the link from your partner and try again, or sign up for Netflix now without an offer”. 
 

Nothing seems to work. 

But, thanks for the reply/support @Dinh. 

Userlevel 7
Badge +4

Hi @LRV 

We have checked from our end and we see that Stream+ has been added, but the streaming services are not activated. Please schedule a call back through the virtual assist, and a tech support agent would be able to log a ticket.

We are sorry for the inconvenience! 

Hi. 

Is there any other way to log a ticket? 
I won’t be able to call/receive calls for two more weeks, at least. 

And I’ve already paid for the Stream+ 

The whole month will go waste(as wont be able to use the service). 
 

Any solution? 
 

thanks. 

Userlevel 7
Badge +4

Hi. 

Is there any other way to log a ticket? 
I won’t be able to call/receive calls for two more weeks, at least. 

And I’ve already paid for the Stream+ 

The whole month will go waste(as wont be able to use the service). 
 

Any solution? 
 

thanks. 

You can send a message to a rep on Facebook Messenger or Twitter and see if they can help you. That being said, you should provide a number in case the technical support team needs to call you back to assist with the issue. https://m.me/Koodo 

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