I am a current Koodo customer, and chose to get a new phone (had an old G5) the order arrived today, I set up the phone, and put in the new SIM card, while it was powered off, and I get a SIM card unregistered error.
I’m guessing the SIM card was not set up before it was shipped out to me, and I can’t seem to call with no SIM card to schedule a call back, so where do I go from here?
Thank you for taking the time to look this over.
