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Question

Samsung S20 Ultra has 5G setting but rarely connects to 5G even though I am in a 5G area


I know there is an issue with S20 series and Telus contracts, Samsung not enabling 5G on Canadian CSC. But I do see the 5G/LTE/WCDMA/GSM (Auto Connect) option that so many folks seem to be missing. But I rarely connect to 5G even though I am in the area, and do not get 5G speeds even though my plan is a 5G plan. Anyway I can verify where the issue lies?


3 replies

Userlevel 5
Badge +4

Hi there,

have you tried resetting your network settings? It’s simple but tends to fix a lot of problems when it comes to network connectivity.

Even if you connect to 5G you may not get 5G speeds.

I am on 5G and I get poor 4G speeds. 

On rare occasions I will get a decent speed, but it never lasts. 
 

 

Userlevel 7
Badge +4

I have the Note20 Ultra 5G and don't even see the 5G option in my network Settings 

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