Hello,
I have no service on my phone up until today even though i have paid my recent bills yesterday. I want to use easy roaming as its included to my account but nothing is working on my side. I am currently in abroad as well. Somebody help please? Thank you! 🙏
+4
Hi
We see that the payment was posted and the services are active.
Have you tried resetting the network settings on your phone or search for a network manually?
Here are more troubleshooting steps that you can check:
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Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.