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Question

New phone not sending MMS messages

  • 17 July 2024
  • 8 replies
  • 100 views

Just got the Ulefone Ultra 26 and everything seems to work fine but I can't send any MMS messages.

Have no issues with text or calling.

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8 replies

Userlevel 7
Badge +4

Do you have data on when you trying sending MMS? 

Also make sure your apn settings is correct. 

https://www.koodomobile.com/help/setting-data-your-non-koodo-phone

 

Do you have data on when you trying sending MMS? 

Also make sure your apn settings is correct. 

https://www.koodomobile.com/help/setting-data-your-non-koodo-phone

 

Tried and it didn't work, everything looks the same other than two things that I edited

 

Userlevel 7
Badge +4

Did mms work previously on your old phone?

If editing the apn doesn't work, trying creating a new apn 

Did mms work previously on your old phone?

If editing the apn doesn't work, trying creating a new apn 

 

Im pretty sure it did, had group chats with pictures/gifs .tried making a new one/updating the old one and it didn't seem to fix it. Still getting the trouble sending error

 

I just set it back to default,this is what it currently looks like

 

Userlevel 7
Badge +4

Check out this post in detail including links to other posts within it.  A lot of folks were able to get their MMS fixed with some minor tweaks to the APN

 

 

Check out this post in detail including links to other posts within it.  A lot of folks were able to get their MMS fixed with some minor tweaks to the APN

 

 

Just tried to check it out but it says it's an old post

Userlevel 7
Badge +4

Let me flag a rep to unarchive the post 

Userlevel 7
Badge +4

I don’t think the information in the archived link would work. Some found it worked for 1,2 days then it stopped.

If your phone wasn’t on the Koodo’s MMS supported list, it wouldn’t work as they stated it here https://www.koodomobile.com/en/help/picturemessagingchanges