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Switched from virgin mobile to koodo and i’m unable to send photos from my iphone 12. Phone is updated to the newest update and I reset all network settings, have lots of data, apn is correct etc. Unsure of what it could be? 

Hi ​@jimjams 

Does it happen when you try to send MMS or group chat messages to any number or with specific ones?

What happens exactly when you try to the send the MMS?


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Hi ​@jimjams 

Does it happen when you try to send MMS or group chat messages to any number or with specific ones?

What happens exactly when you try to the send the MMS?

sorry I forgot to clarify, i’m unable to send mms/group chat messages to android phones. 

when I try to send mms messages, a pop up appears that says “mms messaging needs to be enabled to send this message” but it’s already been toggled on in messaging. 


@jimjams 

If you toggle MMS off and then back on and try again, are you still getting the same error?


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