Skip to main content
Koodo Community

I have noticed that sometimes a extrange circular multicolor light ring appears around the rear camera of mu TCL 20 pro 5g. It stays on and is annoying at night, when watching videos, etc.  I did a factory reset and the light is still there.  The strange thing is that it disappears when the screen is off for several hours.  Has anyone noticed this?

 

Have you checked out your notification settings?


Yes, but I didn´t find any setting related to dotch led notification or something similar


I think this is not normal

https://ibb.co/Wn4FCpn

 

https://ibb.co/h7tWVNW

 

 

 

 


I checked out the user manual and tried searching around for it. I actually haven’t been able to find any mention of a user customizable notification ring. The TCL 20 pros do a edge screen lightup, so I actually don’t know. You may need to reach out to smartphone forums on what’s happening or contact TCL for hardware assistance. 

If it’s been less than a year since you got it, you could try a warranty repair through Koodo. 


I has been less than 15 days since I bought it, trought Ebay. The seller tells me that that's something normal, but of course I'm going to return it, or change for a new one. Luckily I paid via PayPal so I think I would have no problems for my money back.