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Hi All,

I need a puk code to unlock the sim card, how should I do?

Have you tried using 1234? 

 


Hi ​@Alvin Liu 

If you didn’t manage to get the PUK code for your sim, please let us know.


Hi,

I didn't get the PUK code to unlock the sim card, thanks.


Hi ​@Alvin Liu 

We see that you managed to speak to a rep over the phone in the meantime.

What happens when you enter the PUK that was provided to you? 


After 3 PUK codes I tried, it didn't work. He told me to come to store and get a new sim card.


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