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Question

help

  • 7 July 2024
  • 1 reply
  • 10 views

I haven’t had mobile service in close to 2 days.  How do I contact someone at Koodo?   I can’t phone.  

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1 reply

Userlevel 7
Badge +4

Are you a prepaid or postpaid customer? Have you checked your self-serve to see if everything is ok there? As well, did you have signal in the same are before?

This link might provide you some troubleshooting steps regarding the issue https://www.koodomobile.com/en/help/im-not-getting-any-network-service