Hello. I have some trouble with my phone. I purchased it from a store and as I can see It's locked to your carrier. Can you help me to unlock this?
Hello. I have some trouble with my phone. I purchased it from a store and as I can see It's locked to your carrier. Can you help me to unlock this?
All phones bought 2018 onwards come unlocked as mandated by the government.
Could you share a screenshot of the message saying it’s locked?
Was it purchased from a Koodo store or somewhere else?
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