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It shows "pending" status as I wasn’t able to click yes within 90 minutes. Fine! I wanted to resubmit the application to change my Number but there's no option for it. And self serve Doesn't help with it anyways. Im trying since last month. The worst self serve and worst service provider. It's been one freaking month. 

If you are unable to resubmit the request on your Self-Serve account, you can schedule a callback through Koodo Assist and see if a rep can help you out. https://Koo.do/Chat 


Hey Thanks for replying back. Done. 30 minutes up. Nobody's calling me 😅  nor called me. 


Hi @Dilkusha 

We have sent you a PM so we can confirm some more details, please check your community inbox when you get the chance.