Hi all,
Had an issue when setting up my new internet service on Friday. For whatever reason, Koodo has the wrong apartment # on file. The tech guy was not allowed to come into my apartment (presumably for legal or liability reasons). I managed to update my address on Self-Serve, but every time I try to access various Koodo help pages I get this:
Application error: a client-side exception has occurred (see the browser console for more information).
I need to get in touch with Koodo so they can send a new tech person to my house to install my internet.
Last time I tried to call Koodo, the robot misunderstood my request and hung up on me repeatedly. -.-
Can anyone offer advice? What can I do?
