Koodo Community
Question

vioce mail greeting delete

  • 30 March 2024
  • 4 replies
  • 30 views

Hi I’m a Koodo user

i want to delete my own personal activated greeting with my own voice 

and change to system greeting like other users 

when I call them it’s a automatic voice when they call me it’s my voice 

thanks 


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4 replies

Userlevel 7
Badge +4

Hi @Abubakar 

We were unable to identify your account based on your community profile!

Just to confirm, do you have a prepaid or a postpaid account?

 

Its post paid I pay my bill monthly 

Userlevel 7
Badge +4

Thanks! 

Will you please log into your community account using the ‘’Log in via self serve’’ on the community login page, so we can look into it? 

Userlevel 7
Badge +4

Its post paid I pay my bill monthly 

You need to schedule a callback through Koodo Assist to reset your voicemail. https://Koo.do/Chat