I see multiple posts where this is an issue. We're also unable to select our perks for our two numbers through self serve after multiple failed attempts. Did all the cache clearings and incognito attempts as well.
We just want the premium voicemail. Is there anyone that can help?
Best answer by Flo Koodo
View original
+4
I assumed your plans were eligible for that perk. Let me flag a rep to look into it
+4
Hi
There is indeed a confirmed issue that affects the ability to manage perks in self serve and our support is investigating.
In the meantime, we have submitted the request for the Premium Voicemail to be added to both lines on your account as you requested. It may take up to 7 business days for the perk to be added to your lines
We apologize for the inconvenience created!
Thank you. I'll keep an eye out.
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.