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I have been a Koodo customer for years and when I logged into my account this morning, it said I did not have a linked account and to schedule a call back to register one. I've always had my account show when I log in. Is this a glitch?

I am having the same issue


I am also having the same issue. I was logging in this morning because past payments haven’t been going through as my bill keeps going up despite me making regular monthly payments. I am waiting for my call back.


I was just able to login successfully to Self serve.

Can you all please give it a try again?


It's working now. Must have been a glitch. Thanks!


@JNic ​@Broski ​@W.L 

There was indeed an issue that was quickly fixed.

Everything should be working now.

Thank you for your patience!

 


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